Acceptable Use Policy
Loadster is a load testing, stress testing, and site monitoring platform for developers, QA engineers, and SRE teams to test the performance of websites and APIs they own or are authorized to test. This Acceptable Use Policy explains what activities are permitted on the Loadster Platform, and what is not.
This policy supplements our Terms of Use. By creating a Loadster account or using the Loadster Platform, you agree to both.
Permitted Use
You may use Loadster to load test, stress test, or monitor:
- Websites, APIs, and applications that you own or operate.
- Websites, APIs, and applications that your employer owns or operates, when you have been authorized to test them.
- Websites, APIs, and applications of clients or customers who have given you written authorization to test on their behalf.
- Staging, pre-production, or test environments of any of the above.
- Production environments, when you have coordinated with the system owner and are scheduling the test with appropriate care.
You are responsible for ensuring you have permission to test any target system before directing Loadster traffic at it, and for making sure that any third-party services involved (including but not limited to CDNs, DNS providers, payment processors, third-party APIs) are informed if their terms require it.
Prohibited Use
You may not use Loadster to:
- Test websites, APIs, or systems you don't own or have authorization to test. This includes directing traffic at third-party websites, competitors' sites, or any system without the owner's consent.
- Conduct denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks, or any activity intended to disrupt, degrade, or take offline a target system that you don't own and haven't been authorized to test.
- Operate Loadster as a "stresser," "booter," or IP-attack service, or resell Loadster-generated traffic for any such purpose.
- Bypass rate limits, CAPTCHAs, bot-detection, or other security controls on systems you don't own.
- Generate traffic that violates any applicable law, including computer fraud, unauthorized access, copyright, or privacy laws in your jurisdiction or the target's jurisdiction.
- Attempt to exploit or interfere with Loadster's own infrastructure, security controls, or other customers' accounts.
- Use Loadster in a way that violates any third party's terms of service, when that third party is the target of your test.
Enforcement
Loadster monitors Platform usage for abuse patterns and investigates reports of misuse. If we determine that your use of Loadster violates this policy, we may, at our sole discretion:
- Suspend or terminate your account, with or without notice.
- Cancel ongoing tests and forfeit the associated Loadster Fuel.
- Block IP addresses, email domains, or payment instruments associated with the abuse.
- Cooperate with law enforcement and respond to any valid legal process.
Where misuse causes damage to third parties or infrastructure, we may pursue civil remedies as well.
Reporting Abuse
If you believe traffic generated through Loadster is being directed at your website or service without your consent, please email help@loadster.com with the target URL, timing, and any relevant log excerpts. We investigate all reports and respond promptly.
Questions
If you're unsure whether a particular use case is permitted, email help@loadster.com.